Phone: 541-504-5000

Redmond Fire & Rescue
Vision and Mission Statements
Updated On: Apr 12, 2018

VISION
We will provide modern and advanced services.

MISSION
We serve with excellence, make bad situations better, prevent fires and injuries while being fiscally responsible.

PRIORITIES
Respond to calls safely and efficiently.
Maintain a high level of job proficiency.
Maintain a high level of mental and physical fitness.
Communicate effectively.

CREDO
We are professionals.
People trust us to serve them.
We are always on stage.
We will make our actions applaudable.

RISK STATEMENT
We respond to emergencies believing we can make a bad situation better.

We will not make a bad situation worse by risking our lives to protect lives and/or property that are manifestly lost.

With calculated consideration, we will jeopardize our safety to protect savable property.

If necessary, we will risk our lives to protect the life of a fellow human being.

VALUES
Trustworthiness
Candor
Flexibility
Resilience
Integrity
Responsibility
Loyalty
Humility
Self-Discipline
Compassion

EXPECTATIONS
Strive for excellence.
Be personally responsible.
Obey the law; follow appropriate directives.
Protect the public at all times.
Provide customer oriented services.
Promote Redmond Fire & Rescue at all times.
Reflect a positive image for the organization.
Work competently, utilizing experience and knowledge.
Create good order within the department.
Stay informed and communicate.
Use good judgment and promote safety at all times.
Protect your co-worker’s well-being.
Protect, care, and respect fire district equipment and property.
Maintain a high level of job proficiency.
Maintain a high level of mental and physical fitness.
Be organized, use time wisely.
Help each other succeed.
Treat co-workers equitably, consistently, and with respect.
Assist in problem solving.
Be pro-active.
Be bold decision makers.
Carry out decisions in a positive manner.
Document all pertinent and/or unusual incidents.

OFFICERS ADDITIONAL EXPECTATIONS
Be mentors and trainers; recognize good performance.
Be personal advocates for organizational decisions.
Meet regularly with personnel to inform, address rumors with facts, and listen.
Be positive, effective leaders, leading by example and embodying follower-ship.
Review special or unusual incidents with personnel.
Empower members, assist when needed, take charge when appropriate, and manage.
Participate and strive for consensus.
Be strong incident commanders.

CHIEF OFFICERS ADDITIONAL EXPECTATIONS
Be involved in the community.
Relate effectively with the Board of Directors.
Create alliances and partnerships in the public and private sector.
Seek creative alternatives to the way we do business.
Develop self, while assisting in the development of staff.


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  • Redmond Fire & Rescue
    341 NW Dogwood Ave
    Redmond, OR 97756
    541-504-5000

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